Privacy Policy
How we collect, use and protect your personal information.
This Privacy Policy explains how Prime Fabrication Manchester Ltd ("we", "us", "our") collects, uses and protects the personal information you share with us. We are committed to handling your data lawfully, transparently and securely.
Last updated: January 2026
Who we are
Prime Fabrication Manchester is a glazing manufacturer and installer based at Unit 7 Astra Business Park, Guinness Rd, Trafford Park, Stretford, Manchester M17 1SD. For the purposes of UK data protection law, we are the data controller of the personal information we hold about you.
Information we collect
We collect information that you provide directly when you request a quote, contact us, or use our services. This typically includes:
- Your name, email address, telephone number and postcode or property address;
- Details of the products or services you are interested in;
- Any information you choose to include in enquiry or survey forms;
- Correspondence and records of conversations when you contact us.
We also collect limited technical information automatically when you visit our website, such as your IP address, browser type and the pages you view. See our Cookie Policy for more detail.
How we use your information
We use your personal information to:
- Respond to your enquiries and provide quotations;
- Arrange surveys, manufacture and installation of your order;
- Manage warranty, aftercare and maintenance requests;
- Improve our website, products and customer service;
- Comply with our legal and regulatory obligations.
Lawful basis for processing
We process your data on the basis of your consent, the performance of a contract with you, our legitimate business interests in operating and improving our services, and where necessary to comply with a legal obligation.
Sharing your information
We do not sell your personal data. We may share it with trusted third parties who help us deliver our services, such as surveyors, installers and payment providers, and only to the extent necessary. All such parties are required to keep your data secure and use it only for the agreed purpose.
How long we keep your data
We retain your information only for as long as necessary to fulfil the purposes set out above, including any legal, accounting or warranty-related requirements. Installation and warranty records are typically retained for the duration of the applicable guarantee period plus a reasonable period thereafter.
Your rights
Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, please contact us at info.primefab@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. While no method of transmission over the internet is entirely secure, we take reasonable steps to safeguard the information you provide.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info.primefab@gmail.com or call 07533 830717.
Have a question about your data or our terms?
Our team is happy to help. Get in touch and we'll respond promptly.